Refund Policy

Club payments

Refund Policy

Payments and refunds

Clear payment information

Terms and conditions

The stated terms apply to Penang Club members, members' guests and visitors. The Club may amend the terms and make decisions it considers appropriate.

Currency

All applicable rates and online payments are stated and processed in Ringgit Malaysia (MYR).

Member balances

Member statements may include monthly subscriptions, food and beverage bills and other Club charges. Outstanding balances may be paid partially or in full.

Online processing

Online transactions are processed through the iPay88 payment gateway as the Club's secure internet payment collection service.

Payment method

Online Banking through FPX is the online payment method stated by the Club.

Refunds and transfers

All confirmed payments are strictly non-refundable and non-transferable.

Contact

Penang Club is at 42B, Jalan Sultan Ahmad Shah, 10050 George Town, Pulau Pinang. Payment enquiries may be directed to +60 (4) 2277366, +60 (4) 2293484, info@penangclub.net or reservations@penangclub.net.